FREE GROUND SHIPPING ON ORDERS OVER $100.
We currently ship to the USA, Canada, and Europe only.
Shipping rates vary by carrier and location: USPS, FedEx, UPS.
Most orders will be processed and shipped within 5 business days.
We do not ship on Saturday, Sunday, or Holidays.
E-mail notification with your tracking number will be sent once your order ships.
Orders over $150.00 will be shipped “Signature Required”, unless requested otherwise.
No international shipping.
Contact your shipping carrier directly for damaged shipments: USPS, FedEx, UPS.
Claims processing varies by carrier.
For any problems or concerns with shipping please contact us at firstname.lastname@example.org.
Unfortunately, we are unable to gift-wrap at this time.
We aim to provide fantastic customer service and increase support in the future.
Thank you for shopping with ilmatic!