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Refunds or exchanges are available for unworn and unused products purchased directly through our website within 14 days of receipt of the product. Please ensure that the item you are returning is repackaged with any and all tags, cords, adapters and documentation that were included with the original product.

If you purchased your ilmatic product from a retailer, please contact that retailer for information on their return policy. Please note that final sale items and all accessories sales are final and are not subject to the return policy.

To start a return or exchange, please email